Frequently Asked Questions

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Is LVP waterproof?

Our product is 100% waterproof & when exposed to water it will not swell, buckle or lose integrity. SPC flooring will not act as a waterproof barrier to the surrounding structure and or sub floor in the event of a flood. The product can withstand topical water and water penetration for up to 16 hours without being damaged. However, water leaking over or around the outer edges of the flooring can damage a wood subfloor and breed mold/mildew growth on subfloor and walls. This is not considered a defect in the flooring.

Can LVP withstand heavy appliances / furniture?

Our LVP is designed with an SPC (Stone Polymer Composite) Core - Featuring proprietary technology to create the ultimate strength SPC waterproof core, which provides over 2000kg m3 density. This results in a product that is structurally solid, impact resistant, extremely durable and guaranteed to last. We achieve this by utilizing a premium quality and completely safe formula which consists of 70% Natural Stone, Virgin pvc, as well as the highest grade polymers and minerals fused together under heat & high pressure using special tech Extruders. Our Core provides next level performance above and beyond competing products. - Use floor protectors on furniture to reduce indentation. As a general rule, the heavier the item, the wider the floor protector needed.

Will my LVP ever scratch?

All of our LVP is made with an ultimate shield scratch resistant UV coating. This Special UV Coating Technology provides superb performance in Scratch, Stain and Wear Resistance (10x Stronger Resistance then regular UV ). While no LVP is 100% scratch proof, under normal wear and tear we’re confident that our technology performs better than the leading competitors.

Can LVP be used outdoors?

Luxury Vinyl Plank flooring is specifically designed for indoor use and is not suitable for outdoor applications due to exposure to the elements and substrate compatibility.

What can my LVP floors be laid over?

The subfloor must be flat, dry, and clean. Carpet staples or any/all adhesive residue must be removed and floor must be clean to ensure proper installation. All wooden subfloors must be structurally sound and must be installed following the American Plywood Association’s (APA) and the manufacturer’s recommendations. Subfloors must be flat to 1/8” per 6’ (3mm per 0.92 meter). Any areas in excess of the flatness specification must be sanded down or filled with an appropriate leveler.

This product can be installed over most existing floors including wood, non-cushioned vinyl or linoleum, and ceramic/porcelain tile if the existing flooring is intact and properly secured to the subfloor. This product should not be installed over carpet. For Installations directly over a concrete sub floor, a 6 mil polyethylene moisture barrier is required. A moisture test must be performed to determine if excessive moisture exists in the sub floor. Readings greater than 5 lbs/1,000 sq. ft./24 hours are unacceptable for installation. If a moisture meter is used, a reading greater than 4.5% is unacceptable for installation

Can I use this LVP over heated floors?

Our product is suitable for underfloor heating. If considering Radiant heat, only Hydronic radiant heat is allowed. The heating components must have a minimum of 3/8” separation from the product. System must be operational for a minimum of two weeks prior to installation. Five days prior to installation, the temperature should be reduced to 65⁰ F (18⁰ C). After installation, the temperature can be raised gradually (5⁰ F per hour) to a maximum operating temperature of 80⁰F (29⁰ C). An in-floor thermostat is recommended to avoid overheating and a transition strip must be used for any installation longer than 40’ in any direction. We also suggest using T-Molding in doorways.

Will direct sun exposure affect my floors?

When installed in rooms with direct sunlight, during the peak hours of sunlight, the use of blinds/shades or drapes to avoid prolonged direct sunlight periods is recommended.